About CCEM

About Christian County Emergency Management

We protect lives, property, and the community by coordinating preparedness, response, recovery, and mitigation across Christian County.

Who We Are

Christian County Emergency Management (CCEM) works to protect lives, property, and the community before, during, and after disasters. We coordinate with local, state, federal, nonprofit, and private-sector partners to ensure a unified and effective response to emergencies.

Whether the threat is severe weather, hazardous materials, public health incidents, or other disasters, our role is to bring the right people, resources, and information together when it matters most.

Our Mission

To provide efficient and effective coordination of resources for:

  • Mitigation – reducing risk before disasters occur
  • Preparedness – planning and training for emergencies
  • Response – supporting coordinated incident response
  • Recovery – helping the community rebuild and recover

This mission reflects the full cycle of emergency management and ensures our community is resilient in the face of any hazard.

What Is Emergency Management?

Emergency Management is the organized effort to:

  • Prevent or lessen the impact of disasters
  • Prepare individuals, organizations, and communities
  • Coordinate response across multiple agencies
  • Support long-term recovery

Emergencies often require resources beyond what a single agency can handle—such as tornadoes, floods, or hazardous materials incidents. That’s where coordinated emergency management becomes critical.

What We Do

Christian County Emergency Management serves as a coordination hub, not a response agency. We support and align the efforts of many partners, including:

  • Fire and EMS agencies
  • Law enforcement
  • Public health
  • Public works
  • Schools and community organizations
  • State and federal agencies

Our responsibilities include:

  • Leading recovery coordination after disasters
  • Developing and maintaining the Emergency Operations Plan (EOP)
  • Coordinating disaster response and resource requests
  • Managing emergency notifications and alerts
  • Supporting volunteer and community preparedness programs

Our Community

Christian County covers approximately 564 square miles in Southwest Missouri and includes a mix of growing cities and rural areas.

We serve all communities within the county, including:

  • Billings
  • Clever
  • Fremont Hills
  • Highlandville
  • Nixa
  • Ozark
  • Sparta
  • Saddlebrooke

As one of the fastest-growing counties in the region, maintaining preparedness and coordination across diverse communities is essential.

Our Role in a Disaster

During an incident, CCEM:

  • Coordinates resources across agencies
  • Shares critical information with decision-makers
  • Supports emergency operations
  • Assists with state and federal coordination
  • Helps organize recovery efforts

We do not replace first responders – we support them so they can do their jobs more effectively.

Meet Our Staff

Behind every plan and response effort is a dedicated team working year-round to keep Christian County prepared. Christian County Emergency Management is made up of 3 paid staff and around 100 active volunteers. To learn more about our volunteer program, click here.

Christian County Emergency Management staff

Phil Amtower

Phil Amtower has served as the Emergency Management Director since 1997.

Jamie Leigh Orlando

Jamie Leigh Orlando has been serving as the Assistant Director since 2023.

Cheryl Mitchell

Cheryl has worked for Christian County for 15 years and in the Emergency Management office for 8 years. She serves as the Administrative Assistant.

Contact Us

Reach the office

Visit us

Mailing: 100 W. Church St, Ozark, MO 65721
Physical: 110 W. Elm St, Ozark, MO 65721