Alerts & Profile

Smart911

A free, secure service that delivers emergency alerts and lets you share critical household information with emergency management.

Share Information. Stay Informed. Be Prepared.

Emergencies can happen anytime—and in those moments, having the right information available can make all the difference. Smart911 is a free, secure service that allows you to create a personal safety profile and receive important alerts about emergencies in your area.

Smart 911 is a website and phone app which provides you with up-to-date emergency weather information directly to your landline, cell phone, and email.

What is Smart911?

Smart911 is a voluntary service with two main functions.

1. Timely alerts and notifications

It can be used to receive timely alerts and notifications about situations that may impact you, including:

  • Severe weather warnings
  • Road closures and traffic impacts
  • Public safety incidents
  • Community emergencies
  • And more!

You can choose how you receive alerts:

  • Mobile app notifications
  • Text message
  • Email
  • Phone call

2. Build a Safety Profile

It also allows you to build a Safety Profile for your household that is available to emergency management during a disaster. This profile can include helpful details such as:

  • Household members and emergency contacts
  • Medical conditions, allergies, or access and functional needs
  • Pets and service animals
  • Vehicle information
  • Important notes about your home or property

You control what information you include, and you can update it at any time.

Why Sign Up?

Creating a Smart911 profile allows you to receive critical information when you need it. It also allows you to prepare in advance, so your household information is already documented when it matters most.

Benefits include:

  • Receive up-to-date emergency and public safety alerts
  • Store important safety and household information in one place
  • Ensure details are available if you are unable to communicate during an emergency
  • Help emergency personnel better understand your needs
  • Free, secure, and easy to update

Taking a few minutes now to build your profile can help protect you and your family later.

Your Information Stays Private

Your Smart911 profile is:

  • Private – You decide what information to include
  • Secure – Protected using industry-standard safeguards
  • Controlled by you – Update or remove information anytime

Your information is only accessed when needed and is not publicly visible.

Who Should Sign Up?

Smart911 is helpful for everyone, but especially:

  • Families with children
  • Older adults
  • Individuals with medical conditions or disabilities
  • Caregivers and those supporting others
  • Pet owners

If there’s anything emergency responders should know about you or your household, Smart911 is a simple way to share it ahead of time.

Get Started Today

Signing up is quick and free. Visit Create Your Smart911 Profile.

Create My Profile

It only takes a few minutes to create your profile—but it can make a lasting difference when it matters most.

Keep Your Profile Updated

Your information is only as helpful as it is accurate. Be sure to review and update your profile regularly, especially if:

  • You move or change addresses
  • Phone numbers change
  • Medical or household information changes